The defective item/part in most cases will need to be returned via a Free Post return service provided by Quickdraw Supplies. Suitable packaging and care must be used to return the item. A refund less the postage costs of the original despatch will be issued upon receipt of the item. Payment is required for items within 7 working days of an order being placed. Postcode Surcharges Please note that for large/heavy items there may be a surcharge for some post codes in Highlands, Islands or Isles. Newsletter Want to hear about special promos and offers? Simply follow this link and subscribe! Normally this is within 1 working day. What's in the box? GogglesMeasuring cupRocks Paint pots Plaster Paintbrush Baking soda Volcano mould Gravel Charcoal Plastic jar with screw top lid Grass seeds Vermiculite Card tube Tube caps Crepe paper Tin foil Rubber bands Filtration paper Food colouring Plastic bottles Dual bottle connector Small round beads Full instructions.